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Shipping policy

The price charged for a product is the price shown on the product’s individual information / presentation page at the time your order is submitted and the price will also be stated on both the confirmation page that you will see after your completion of your order. Order and in the e-mail confirming the order receipt.


You confirm that even after SCENTOFCOPENHAGEN has sent you an email confirming the shipment, if a price is obviously wrong and if it is reasonably required that you should have discovered the incorrect price, then SCENTOFCOPENHAGEN is not required to deliver the product concerned to you at the incorrect (lower) price.


The prices for the products are inclusive of VAT and any other applicable taxes, but excluding shipping and handling costs.


The separate shipping, handling and related taxes and other taxes and fees will be shown on a summary screen before you complete your order and in the e-mail confirming receipt of your order. Shipping costs depend on the delivery point and delivery method you choose in the checkout process.


The prices for the products and for shipping and handling may change at any time, but such changes will normally not affect the orders we have already sent you an email confirming the shipping (except if a price is obvious wrong as described above).


For stock items, you should usually expect 2-4 business days for delivery, provided your payment is received no later than. 15.00 on the day the order is given. Delivery will in any case take place within 30 days of sending the e-mail confirming the shipment.


If SCENTOFCOPENHAGEN can not deliver your order within the period specified in the email confirming the shipment, they will contact you. In that case, you can choose to cancel your order, after which SCENTOFCOPENHAGEN will refund the amount in full.


SCENTOFCOPENHAGEN reserves the right to use another shipping agent to deliver your order. Prior to each delivery you will receive your invoice per. email.


If you reasonably decline delivery or delay delivery of delivery after SCENTOFCOPENHAGEN has informed you that they have attempted to deliver the goods ordered to you or if you have provided them with an incorrect shipping address that results in failed delivery, the package will be returned to SCENTOFCOPENHAGEN, which will thus be exempt from its obligation to deliver the goods within the delivery deadline.


All standard deliveries to Denmark are sent by GLS or PostNord. All international deliveries are sent by UPS, and must be acknowledged for delivery at the time of delivery.


If there is no one at the address to acknowledge delivery of the package, GLS, PostNord, or UPS leaves a contact card in your mailbox and asks you to contact the nearest postshop for delivery at your convenience.


SCENTOFCOPENHAGEN can not be held liable for any late or missing delivery, due to circumstances beyond the reasonable control of SCENTOFCOPENHAGEN, including but not limited to war or terrorist acts, strikes, national or local emergencies, failing transport facilities, or supply failure, earthquake or other natural disasters, or if it is due to your delay or delay in delivery.


The risk and ownership of the products passes from SCENTOFCOPENHAGEN to you at the time of delivery.


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